Knexia
Analytics Dashboard
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Overview
Trends
Opportunities
Reports
Settings
Real-Time Metrics
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Call Volume by Hour
Customer Sentiment
Conversation Highlights
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Top Call Topics
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30-Day Call Volume Trend
Performance Metrics Trend
Revenue Opportunities
Risk Alerts
Analytics Reports
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Analytics Settings
Enable Weekly Email Reports
Enable Real-Time Alerts
Alert Thresholds
Missed Calls Alert (daily):
Negative Sentiment Alert (%):
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