AI Prompts Management

About AI Prompts

This page displays all AI prompts used in the Knexia system. You can view, search, and edit prompts that control how your AI receptionist behaves. Some prompts are configurable per customer, while others are system-wide.

Important Legal Notice

AI Content Disclaimer: All prompts generate AI responses that may contain errors, inaccuracies, or inappropriate content. You are responsible for reviewing and verifying all AI-generated content before it interacts with customers. Knexia AI is not liable for AI responses or business outcomes. For medical, legal, or emergency situations, always direct callers to qualified professionals.

Personal Line Mode

Customize the greeting when Knexia answers personal calls for you.
configurable
Prompt Hierarchy
Dynamic Prompt Templates ACTIVE

Edit the dynamic prompt templates that are now always enabled. These templates reduce response time by 70-80%.

Core Templates
Context Templates
Business-Specific
Dynamic Prompts are now always enabled. These templates are loaded contextually based on conversation analysis, reducing AI response time while maintaining accuracy. Available functions: get_calendar, get_business_info, check_availability, and 27+ more.
Filter by Type
Search Prompts
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